ARCCAPTAIN Welding Helmet Headgear Adjustable Welding Hood Headgear for HSH-S800

【COMPATIBLE】 Designed for seamless integration, our headgear is specifically compatible with ARCCAPTAIN HSH-S800 series welding helmets.

【ADJUSTABLE】 Experience personalized comfort with our ergonomic headgear, which allows easy adjustments for angle, head size, and eye-to-lens distance to fit your needs perfectly.

【COMFORTABLE】Stay dry and comfortable during welding with our sweat-absorbing foam padding on the forehead, which enhances grip and keeps moisture at bay.

We are the experts in the field of digital welding and have rich experience in welding machine manufacturing.

The story of Arccaptain started in 2003, which is the leading digital welding machine manufacturer, aiming to provide high-quality welding solutions for distributors in the welding industry and customers who are passionate about DIY.

More than 300 dealers in over 100 different countries have found success selling our welding equipment over the past two decades.

At the same time, in order to ensure the quality of digital welding machines and popularize better welding technology, all our products have passed the test of TÜV&CSA witness laboratory, and we established a R&D center for welding machines.

Listening to customers’ opinions and responding to their needs allowed us to accumulate a wealth of experience in the welding field. We have also invested considerable effort in learning about the wants and concerns of online shoppers.

Finally, we realized the importance of solving problems directly for consumers, so we created a DTC brand.

As a digital welding machine manufacturer, ARCCAPTAIN's mission is to let more people who love welding and have DIY welding needs use our machines and fall in love with our machines.

We have a clear understanding of our strengths and future objectives owing to our continuous efforts to improve the technology behind welding machine manufacturing and our extensive financial investments in the emerging field of digital welding machines.

Our Slogan

Digital Welding Expert, Know You More

We want to share our enthusiasm in the field of welding machines with more friends, and we also want to hear the voices of more people who love welding. We will usher in a new era in digital welding.

Why Choose Arccaptain

•  We study the needs of more than 10,000+ end customers
• We have twenty years of manufacturing experience
• We have a huge R&D center for electric welding machines
• Our machines are easier to operate and use, even for newbies

Why buy our machines with confidence

• Our welding machine production process strictly abides by the specifications
• We manufacture welding machines that have undergone various high-specification tests
• We offer unlimited customer support
• We provide perfect after-sales service
• All machines have a two-year warranty
• Lifetime Technical Support

 Our mission

We are committed to creating a welding machine brand that customers like and respect and becoming a leader in the field of digital welding machines

Our Goals

Our goal is to serve more than 300,00 users within the next five years, giving our clients a sense of value and satisfaction with our offerings.

We are here to break boundaries
We strive to help people weld at their best, regardless of their skill or profession and feel 100% confident in the machine’s ability, precision and reliability.

Power & Performance
ARCCAPTAIN® digital inverter welders have been designed to get the maximum power output from a compact unit, helping you achieve the welds you’ve dreamed of. We relentlessly test every machine with best in the field welding experts to ensure your machine can sustain the heavy demands and needs of any welder.

Reliability
ARCCAPTAIN® equipment has been designed to withstand even the toughest of conditions from rough job sites to rural properties, we guarantee our products will last. We are so confident in our machines durability.

Innovation
We search globally for what’s next in the industry ensuring that every product we create, has been built for a specific purpose through new technologies and superior engineering, meeting the needs you didn’t know you had.

A Welder For Everyone
ARCCAPTAIN® welders are used all over USA and Europe, from small backyard projects to large infrastructure projects such as high-rises, coalmines and Navy warships. Our comprehensive range of machines and equipment cover every level of performance and budget.

Our Concept

Customer First -- We will always provide customer support, answer questions, and help customers find better solutions. ARCCAPTAIN knows that 100% customer satisfaction is our goal.

Integrity management -- We will always operate in good faith, face our problems objectively, and not make false propaganda.

Harmony and tolerance -- Harmony is our calm and orderly work, tolerance and understanding of interpersonal relationships, and establishing internal and external harmony, unity from top to bottom, and a good atmosphere in the company’s social relations.

Quality first -- we will strictly abide by the principle of quality first, continuously improve manufacturing technology, and optimize product quality

Protect the environment -- As a company, we want to do our part to make the world a better place by protecting the environment while also making efficient use of the world’s resources.

Usually most packages will arrive within 5-10 business days, unless the logistics company encounters special circumstances. We will process your order within 3 days after you place the order. If you have any questions, please contact us in time, our team is also on hand 7 days a week and can be reached at support@arccaptain.com

Shipping Time

All orders are shipped within 10 working days unless there is a fraudulent warning or shipping address error. We never ship during weekends or holidays. All shipments have real time tracking and verified tracking numbers so you can track your items 24/7 with delivery confirmation. Orders are shipped via UPS/USPS/Amazon Logistics. When shipped, orders will take 2-3 days to update tracking number. You will get a shipping confirmation once shipped.

We cannot be held accountable for the shipping carriers actions and cannot issue refunds for shipping charges for delayed packages.

If you have any questions or concerns about your order, please email us at support@arccaptain.com and our team will be happy to assist you, 7 days a week.

Please Note: We do not ship to Puerto Rico or Internationally. We do not ship to P.O. BOX addresses and/or APO or FPO addresses.

Shipping

At ARCCAPTAIN, it’s our mission to provide quality welding equipment at genuinely affordable prices to welders everywhere. To do this, we work with manufacturers across the world and use a global distribution network to get you the goods for less.

Your equipment may be coming from the US, or Hong Kong, depending on the equipment purchased. Your specific delivery date will depend on the dispatch country and delivery address.

When will I receive my order?

Most items are usually shipped within 5-10 working days.

We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion. Delivery times are beyond our control but rest assured that we only work with reliable welding manufacturers and suppliers to give you the best service.

How do I track my order?

Your delivery confirmation email will contain your tracking number and order details.

Taxes and other charges

Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.

Statement of Limited Liability

ARCCAPTAIN Welder expressly warrants to all purchasers (“Buyer”) of all new welding and cutting equipment, helmet, and replacement parts (“Goods”) that Goods shall be free from manufacturing defects in materials and workmanship which are discovered within the warranty period, subject to the disclaimers and limitations of the Statement. This warranty is void if the equipment has been subjected to improper installation and testing, improper care, unauthorized repair and modification, or abnormal operations.

Warranty Period

We will assume both the parts replacement and repair expense of correcting defects during the warranty period. All warranty periods start from the date of delivery and are as follows:

Warranty Statement for Welder:

Seller will assume both the parts replacement and repair expense of correcting defects during the warranty period.  All warranty periods start from the date of delivery and are as follows:

The Arccaptain Machine Warranty

MACHINE MODEL	Warranty Time
ARC200	2 Years
ARC160	2 Years
MIG130	2 Years
MIG160	2 Years
MIG200	2 Years
MIG250	2 Years
CUT50	2 Years
CUT55 LED	2 Years
DC TIG200	2 Years
AC/DC TIG200P	5 Years
MIG145 Pro	3 Years
MIG205 Pro	3 Years
CUT55 Pro	3 Years
TIG205 Pro	3 Years
ARC205 Pro	3 Years
ARC165 Pro	3 Years
Used Welding Equipment	1 Year

 

 

If the items purchased within the scale above become defective due to faulty materials or workmanship within a period of  2 years from the date of purchase, we guarantee to do one of the following, though you may be required to pay shipping costs for the return of the product to us and shipment of the repaired/replaced product to you:

• Replace or repair all defective parts,
• Repair a defective unit
• Replace the unit with a new or reconditioned unit.

Warranty for Weld Helmet 

180 days standard warranty

Weld Helmet

Warranty Statement for Weld Parts

90 days standard warranty

• Replacement Parts
• Torch accessories/ consumables /Welding Gauges 
• Tungsten 

Buyer must contact Seller requesting warranty coverage within thirty (30) days from the date the defect is made known to the Buyer at www.arccaptain.com.

This Limited Warranty is subject to the following conditions:

• Require proof of purchase including order number and place of purchase.
• The item has not been misused, abused, neglected, altered, modified, or repaired by anyone other than the ARCCAPTAIN’s authorized service center.
• Defect or damage to the item has not resulted from the use of accessories or parts that are inappropriate for normal operation of the tool, or that are not designed for use with the item.
• The item has not been subjected to fair wear and tear.
• The item has not been used for trade purposes.
• The item has not been used for rental purposes.
• The item has not sustained damage through foreign objects, substances, or accidents.

Limitation and Disclaimer

Goods are intended for commercial and industrial users who are trained and experienced in the use and maintenance of welding equipment.  Buyer's remedies shall be limited exclusively to those provided in this Statement.  There are no express warranties other than those contained herein. Seller does not warrant any portion of the Goods not manufactured by Seller or its associates (whether or not specified by Buyer), but Seller shall assign to Buyer upon request all assignable warranties on product of Seller's suppliers related to such Goods.  Seller does not warrant that it or the Goods are in compliance with any entity, organization or industry standards, guidelines, or procedures unless specifically contained in a writing signed by Seller.

Warranty Email：support@arccaptain.com

Freight Cost

Buyer is responsible for shipment to and from the Seller’s warehouse, or a service facility authorized by Seller.  More detail about return policy.

REFUND POLICY

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please Read The Return Policy Here.

Once we have approved your return request, we will start the refund process.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at support@arccaptain.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@arccaptain.com.